You don’t have to listen too closely to hear voip and other tech bloggers talk about how for the consumer market, services and applications have to be “dead simple”. Well here’s something embarrassing…for me.
I’m not an IT pro, but I’m not a novice pc user either. I have a Dell Inspiron 6000 laptop, which I love. I’ve had it since last June. When I started demo-ing voip applications for this blog, especially web click-to-call, and pc phone applications, I was using one of two headset/microphones. I mean my laptop has two clearly marked jacks for audio in/audio out. I futz about with these headsets on a regular basis, plugging in, unplugging, trying different things. My husband and I share them you see. So one time I was trying to find my headset and get it plugged in in time to answer an incoming Skype call.
“You know,” my husband says, “Your Dell probably has a built in mic.” Nope, I’d already checked that out. I looked for one, a label, a little pinhole that might be it. I even looked on through the Dell stuff they sent me. I don’t think it has one. Meanwhile, Skype is bleeping away.
“Well you know,” my husband says, “A laptop that new, it’s probably got a built in mic.”
I answer the call. Yes, my laptop has a built in mic. Okay, I’m a dope.
So even if it’s “dead simple”, even if it’s “built in” for crying out loud, for some of us that just isn’t enough.