March 20, 2007

Using VOIP in the real world

One of the things I try to do on this blog is try things–new consumer VOIP products, downloads, etc. You can get commentary on industry news like who’s buying who, or who just closed shop, in places like GigaOm.

Admittedly, I don’t get to try a lot of hardware, just software mostly, but if you’re looking for that kind of thing, VOIP and Gadgets or Smith on VOIP are good bets.

But this week Andy Abramson, in Living with Softphones, posted a neat-and-tidy roundup of some VOIP tools he’s been using, and I like it because he lists only what he’s used (or experimented with), and explains how he uses them. I think this kind of post is really useful. Don’t you really wanna know just how you’re supposed to use all this stuff in the real world? I know I do. Thanks A. Alec Saunders also posts quite often on VOIP adventures with his Blackberry, and Phoneboy writes about handsets he’s using (because all other hardware is just too boring). Check them both out too.

For my part, I use on a regular basis:

Skype: for chat and calls to Skype buddies
Gizmo: for general softphone calling
PhoneGnome: for long distance calling to reg phones
SightSpeed: for video calls
GrandCentral: for simplifying inbound calling. I’m using it to funnel calls through my Gizmo account.
Fring: for mobile calls to Skype buddies (still experimenting mostly)

Since I cancelled Vonage in August, I haven’t signed on with another subscriber service. However, I’ll be trying one soon.

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September 12, 2006

Truphone Brings Free VOIP to Mobile Phone Users

Truphone is a UK software developer that has just released free VOIP software for Nokia E series cell phones. Mobile calls are free forever to other Truphone users and, until the end of the year, free to landline phones as well. For Truphone to work, you must have Internet access to a Wi-Fi network, which means your home, coffee shops, and public access points, among other places.

The company also resides on an all organic farm in Kent, UK, which I think is kind of cool. Their web site is well documented from a user point of view, so if you’re thinking of giving it a try, click the Help tab and have a look the Frequently Asked Questions and How-to-Guides.

Also read Tom Keatings review of Truphone software.

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September 19, 2006

What are the Limitations of Free Internet Phone Service?

From: www.quickstartvoip.com

Free Internet phone service lets you to make free long distance calls over the Internet in three different flavors. The first enables you to make calls from one phone to another as long as both are connected to broadband lines. The second allows you to make calls from one computer to another and the third makes calls possible from a computer to a traditional phone.

But, there are limitations to free services. Let’s take a look.

Phone-to-phone service providers require that you purchase their telephone adaptor (or ATA). As long as you are calling other people who have purchased the same equipment, the call is free. PhoneGnome is one such service. The PhoneGnome adaptor costs about $119. You literally plug it in to your broadband connection and to your regular phone, it configures itself, and you are good to go. You can start calling other PhoneGnome users anywhere for free. You don’t have to switch phone numbers or change telephone companies. Vonage, Packet8, AT&T CallVantage, and others you may have heard of follow the same model.

PC-to-PC service providers allow users to make free calls from one PC to another. Both parties need a PC with an Internet connection and some software easily downloaded from the Net. However, for a call to ring through, both parties have to be online at the same time and have the same, or at least compatible, software. By adding voicemail to a PC-to-PC service though, callers can leave messages even when you’re not online. Unfortunately, voicemail may or may not be free.  Skype, Gizmo Project, and FWD are three typical PC-to-PC services.

PC-to-phone services let you to call a regular phone numbers for free. However, you may be restricted to the locations that you can call or the length of the call. VoipBuster, for example, provides free calls from your PC to landline phones in about 30 countries. The restrictions are a little bit complex, but free is free…Lucky for us, the bigger software-based phone companies are trying hard to entice users so there’s also a current wave of promotions trumpeting free calls to landline phones. Skype for example offers free calls to any phone within North America until the end of the year. Gizmo offers free calls to phones in 60 countries as long as both parties maintain an active Gizmo Project account.

In all of these cases, free Internet telephone services make money by selling credits for calling minutes to landline phones or mobiles, long distance destinations, or phone numbers not on the same VOIP service. Rates are low, however, and you can expect to save significantly over traditional long distance companies. For regular phone users to call you on your free Internet phone account, you must “buy” or subscribe to a conventional phone number. Most services allow you to buy a phone number in different locations, so if your family is in the UK and wants to phone you regularly, you can buy a local UK number that they can call for free or inexpensively.

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March 27, 2007

Call Landlines for Free with Truphone

In an announcement today, UK-based Truphonelaunches free calling from mobile Truphone customers in the US to landlines everywhere (well, 40 countries worldwide actually). This program is an extension of their UK launch promotion and will be in effect until the end of June. So if you really want give a great mobile VOIP application a whirl, now’s your chance. US customers have always been able to talk to other Truphone users for free but now they can call regular landlines too.

You can download Truphone for your Nokia handset here:
http://www.truphone.com/downloads/downloads.tru

Watch a YouTube video of this press release here:
http://www.youtube.com/watch?v=ZK9wuSFoSqQ

And finally, read the whole press release:

March 27th 2007 – Orlando, FL & London, UK - Owners of Wi-Fi-equipped Nokia smartphones will be able to make free international calls from the USA to landlines in 40 countries throughout April, May and June, mobile internet telephony pioneer Truphone announced today. The announcement extends and enlarges Truphone’s current price promotion [ending on March 31st], during which customers have been able to make free mobile Voice over IP (VoIP) calls across the USA and Canada.

“We’re delighted to be making it so attractive for people to try internet telephony on their mobile handset, instead of being tied to their computer,” said James Tagg, Truphone’s CEO. “The convenience of a normal, mass market cellular handset and free international calls is an unbeatable combination for the consumer.”
Countries to which any on-net Truphone user worldwide may now make free calls to landlines include China (landlines and mobiles), Mexico (Guadalajara, Mexico City and Monterrey), Russia (Moscow and St. Petersburg) and most European Union countries.

Tariffs to some paid-for numbers may have changed from the previous promotional period. Truphone’s full tariff document is available at www.truphone.com.

Under the terms of the new promotion, free Truphone calls can be made to the following countries (applies to Truphone calls to landlines only, unless otherwise stated): Argentina, Australia, Austria, Belgium, Brazil (Rio de Janeiro & Sao Paulo only), Canada, Chile, China (Landline and Mobile), Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong (Landline & Mobile), Hungary, Iceland, Ireland, Israel, Italy, Korea (South), Luxembourg, Malaysia, Mexico (Guadalajara, Mexico City & Monterrey only), Netherlands, New Zealand, Norway, Panama City, Poland, Portugal, Puerto Rico, Russia (Moscow Central & St Petersburg only), Singapore (Landline & Mobile), Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, US Virgin Islands and USA (landline & mobile).

About the Truphone service
Truphone enables Wi-Fi equipped mobile phones to make 100% VoIP calls at either zero or very low cost to the caller, by using the SIP standard and the Internet to route network traffic, rather than traditional mobile phone networks. Truphone-to-Truphone and Truphone-to-SIP number calls are always free, with Truphone calls to other numbers charged at cheaper rates than those charged by mobile operators and often at lower cost than even a conventional fixed line.
There is no monthly subscription, no inbound charges and billing is via pre-pay. Sign-up and top up are done via the web site. Customers get Truphone by downloading a small piece of free software over the air to their phone. When a Truphone-equipped handset is not in Wi-Fi range it reverts to being a normal mobile phone, with calls routed over GSM as usual.

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April 14, 2007

Free Skype Wi-Fi Phone and Router

I’m a few days behind on this one (see VoIP Watch and VoIP and Gadgets), but Laptop magazine is giving away a few Skype Wi-Fi phones and router bundles. To qualify you’ve got to tell them the craziest place you want to set up a Wi-Fi connection and make a Skype call.  Sign up here…

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March 16, 2007

Sippin’ with Fring

Luca got the scoop on this one this morning. (Or is it afternoon for him?) Fring now works with SIP services like Gizmo Project, VoipCheap, VoipStunt and Free World DialUp. It’s still in beta mode, but I’m going to download it today and see what’s what (handy to do on my Nokia N80i).

Fring is a free application for your mobile phone that lets you talk with fring, Skype, GoogleTalk, MSN and now SIP-based applications over VoIP, GSM, WiFi and PSTN networks.

I’ve used it most with my Skype buddy list. On my phone, I can see who’s available on Skype and who’s not, etc.

At present, fring is only available on certain Nokia handsets (Symbian 8 - Series 60 and N Series phones). See a visual list of compatible handsets on their web site (look under “Minimum Requirements”).

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October 16, 2006

Trying TelTel is a little too trying

Carolyn Schuk from Voxilla has an interesting post on TelTel, who she calls one of IP communications’ best kept secrets:

“With an estimated 2 million registered international users for its service, TelTel is probably one of the best-kept secrets in VoIP. By comparison, Jeff Pulver’s much better-known Free World Dialup, has some 600,000 users.”

Now, two million is a pretty big number so I thought I’d give the TelTel softphone a try (I’ll be honest and say I hadn’t heard of them unitl now).

I was pleasantly surprised by the packaging. The software has a nice look and feel to it and I think the installation and account setup really have the novice user in mind. For new users, the first tip of the day is a handy glossary of screen symbols. Unfortunately, there’s no way to find it again once you dismiss the window. Oh well….

Further exploration of the software revealed a few problems. I experienced delays and serious hang-time as I clicked various screen elements and links (such as Buy Credit, Help and the user forum of all things). Plus, when I tried to make a call, I got the add contact dialog box instead. 

I’m also not sure what’s free about this service and what’s not. TelTel subscriber to subscriber calls are free, and TelTel to landline phones are subject to low calling rates (nothing new here), but what about TelTel to SIP phone numbers, or SIP phones to TelTel?

While the marketing message is that TelTel is Skype-like but SIP-driven, I’m going to stick with GizmoProject until this softphone lives up to its looks.

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September 15, 2006

Quick Guide to VOIP Phone Terminology

Reprinted with permission from: www.quickstartvoip.com

When shopping around for a VOIP phone, no doubt you’ll come across buzzwords like: softphone, SIP phone, IP phone, and Internet phone.

Do all these terms mean the same thing, or is there a difference? Let’s take a look.

VOIP phone or Broadband phone: A handset used to make VOIP calls. A VOIP phone has an Ethernet port (RJ-45) instead of regular phone jack (RJ-12), and they connect directly to a broadband Internet modem. A VOIP phone does not require a computer or softphone application to make or receive calls. A high speed Internet connection and subscription to VOIP phone service is all that is required. A SIP phone is a type of VOIP phone.

SIP Phone: A VOIP handset that complies with the SIP standard for voice over IP. SIP is the latest open standard, succeeding H323 standards. Bottom line, SIP compatibility is good. Phones that compete with SIP use proprietary signaling protocols for voice over IP. SIP softphones are VOIP software applications that comply with SIP standards.

IP phone: An umbrella term but used to mean any phone that can be used on an IP network (like the Internet). An IP phone may comply with either proprietary or open standards for voice signaling. An IP phone doesn’t have a RJ-12 connector like regular phones.

Internet phone: This term is used pretty loosely and depending on the context can mean the same as IP phone.

Softphone: A software application that lets you make calls over the Internet using the mouse or keyboard to dial phone numbers. To use a softphone, your computer must have an sound card, plus a speakers or headset, and a microphone. A USB phone can take the place of headset and microphone. Softphones are often free to download. Free VOIP software such as Skype and Free World Dialup are two popular choices.

USB phone: A handset that connects to the USB port on your computer. It is used for convenience when dialing from your computer, but it requires that a softphone application be installed first. Instead of using the softphone with a headset or microphone, the USB phone looks and acts like a regular phone and keypad. USB phones require driver software to be installed on the computer.

WiFi phone or WLAN phone: A handset used for making wireless VOIP calls. It has a  built-in WiFi transceiver unit instead of an Ethernet port. When you talk over WiFi, the phone connects wirelessly to a WiFi base station and from there to the Internet and a remote VoIP server. A computer or softphone is not required to make and receive VoIP phone calls. All that is required is access to a WiFi base station. Many cell phone companies are developing handsets with WiFi capability. This means you can make calls on the regular cell phone network and make VOIP calls on a local WiFi network (called a WiFi hotspot).

Skype phone: A handset that is much like a USB phone, except that the softphone application used to make the calls is Skype. A Skype phone can only make calls using the proprietary Skype phone software running on your computer. Linksys recently announced the release of its CIT200 wireless Skype handset which makes using Skype convenient from anywhere in the home.

Web phone: A marketing term that has been used to mean many things, both softphone and IP phone-related.

Net phone: Same as IP phone

Computer phone: See softphone, PC phone or USB phone.

PC phone: See computer phone, softphone or USB phone.

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October 10, 2006

Turkey Day is (well) done

In Canada that is. We just had our Thanksgiving weekend and thus begins a week of hot turkey sandwiches and leftover root vegetables. Needless to say, I’ve haven’t been blogging, I’ve been eating. 

Although fellow Canadian Alec Saunders sighs about not being able to blog from the dinner table on Sunday because of a Blackberry problem (for heaven’s sake, put that thing away and pass the pumpkin pie), I’m reminded that Turkey Day or no, the VoIP world marches bravely on.

What caught my eye? Reviews of Sony Mylo and the AMD Live Communicator powered by SightSpeed. In my world, I’m anxiously awaiting the arrival of my PhoneGnome.

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October 11, 2006

Mobile VoIP State of the Nation

With so many companies assembling at the starting line for the race to mobile VOIP world domination, I wonder if we’re seeing a hurry-up-and-wait sort of thing. On the VOIP Service Blog read about mobile VOIP in a nutshell.

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