February 26, 2007

Phoneboy’s Handset Lowdown

Phoneboy has a great post on how and why handsets make it to the US market, with special perspective on those from Nokia. It kind of provides an answer to questions I get from time to time from visitors to this blog. Mainly, they’re frustrated when they hear about new mobile VOIP services, especially “free” or “beta” ones that they can’t experience because a) it’s not clear which handsets the services run on b) it’s not clear if the handsets are even available, and c) who the heck knows if the network even supports them. Judging from what Phoneboy says, it’s clear that US carriers probably don’t support (or at least officially authorize) anything bleeding edge.

Such are the trials and tribulations of early adoption. Just hurry up already.

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February 12, 2007

Truphone Supports New Nokia Handsets

Truphone is quick to point out that they support all of the new E-series Nokia handsets unveiled today in 3GSM Barcelona. Luca has a quick look at some of them. Truphone also makes it easier for subscribers to use their service through a new roaming agreement with free-hotspot.com. You’re looking at 700 additional Wi-Fi hotspots in 14 countries.

As a special launch offer, access to free-hotspot.com’s Wi-Fi network will be 100% free to Truphone users, with calls charged at Truphone’s low VoIP call rates. “This agreement makes Truphone mobile VoIP more accessible than ever,” said Chris Isaacs, business development director at Truphone. “We’ve made it very simple for users and the project was quick to implement technically.” 

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September 15, 2006

Quick Guide to VOIP Phone Terminology

Reprinted with permission from: www.quickstartvoip.com

When shopping around for a VOIP phone, no doubt you’ll come across buzzwords like: softphone, SIP phone, IP phone, and Internet phone.

Do all these terms mean the same thing, or is there a difference? Let’s take a look.

VOIP phone or Broadband phone: A handset used to make VOIP calls. A VOIP phone has an Ethernet port (RJ-45) instead of regular phone jack (RJ-12), and they connect directly to a broadband Internet modem. A VOIP phone does not require a computer or softphone application to make or receive calls. A high speed Internet connection and subscription to VOIP phone service is all that is required. A SIP phone is a type of VOIP phone.

SIP Phone: A VOIP handset that complies with the SIP standard for voice over IP. SIP is the latest open standard, succeeding H323 standards. Bottom line, SIP compatibility is good. Phones that compete with SIP use proprietary signaling protocols for voice over IP. SIP softphones are VOIP software applications that comply with SIP standards.

IP phone: An umbrella term but used to mean any phone that can be used on an IP network (like the Internet). An IP phone may comply with either proprietary or open standards for voice signaling. An IP phone doesn’t have a RJ-12 connector like regular phones.

Internet phone: This term is used pretty loosely and depending on the context can mean the same as IP phone.

Softphone: A software application that lets you make calls over the Internet using the mouse or keyboard to dial phone numbers. To use a softphone, your computer must have an sound card, plus a speakers or headset, and a microphone. A USB phone can take the place of headset and microphone. Softphones are often free to download. Free VOIP software such as Skype and Free World Dialup are two popular choices.

USB phone: A handset that connects to the USB port on your computer. It is used for convenience when dialing from your computer, but it requires that a softphone application be installed first. Instead of using the softphone with a headset or microphone, the USB phone looks and acts like a regular phone and keypad. USB phones require driver software to be installed on the computer.

WiFi phone or WLAN phone: A handset used for making wireless VOIP calls. It has a  built-in WiFi transceiver unit instead of an Ethernet port. When you talk over WiFi, the phone connects wirelessly to a WiFi base station and from there to the Internet and a remote VoIP server. A computer or softphone is not required to make and receive VoIP phone calls. All that is required is access to a WiFi base station. Many cell phone companies are developing handsets with WiFi capability. This means you can make calls on the regular cell phone network and make VOIP calls on a local WiFi network (called a WiFi hotspot).

Skype phone: A handset that is much like a USB phone, except that the softphone application used to make the calls is Skype. A Skype phone can only make calls using the proprietary Skype phone software running on your computer. Linksys recently announced the release of its CIT200 wireless Skype handset which makes using Skype convenient from anywhere in the home.

Web phone: A marketing term that has been used to mean many things, both softphone and IP phone-related.

Net phone: Same as IP phone

Computer phone: See softphone, PC phone or USB phone.

PC phone: See computer phone, softphone or USB phone.

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June 25, 2007

More thoughts on Nokia N95

Luca Filigheddu just posted some interesting comments on testing the N95 the last few months. It reminded me to add a comment of my own.  The cord for the ear buds is two short when the handset is carried at the waist. You’ve got to bend over or tilt your head sideways (looks dorky). The ear piece jack is not a standard size (3.5 mm instead of 2.5 mm) so you may have to hunt around to find something else with a longer cord and mic.

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March 27, 2007

Call Landlines for Free with Truphone

In an announcement today, UK-based Truphonelaunches free calling from mobile Truphone customers in the US to landlines everywhere (well, 40 countries worldwide actually). This program is an extension of their UK launch promotion and will be in effect until the end of June. So if you really want give a great mobile VOIP application a whirl, now’s your chance. US customers have always been able to talk to other Truphone users for free but now they can call regular landlines too.

You can download Truphone for your Nokia handset here:
http://www.truphone.com/downloads/downloads.tru

Watch a YouTube video of this press release here:
http://www.youtube.com/watch?v=ZK9wuSFoSqQ

And finally, read the whole press release:

March 27th 2007 – Orlando, FL & London, UK - Owners of Wi-Fi-equipped Nokia smartphones will be able to make free international calls from the USA to landlines in 40 countries throughout April, May and June, mobile internet telephony pioneer Truphone announced today. The announcement extends and enlarges Truphone’s current price promotion [ending on March 31st], during which customers have been able to make free mobile Voice over IP (VoIP) calls across the USA and Canada.

“We’re delighted to be making it so attractive for people to try internet telephony on their mobile handset, instead of being tied to their computer,” said James Tagg, Truphone’s CEO. “The convenience of a normal, mass market cellular handset and free international calls is an unbeatable combination for the consumer.”
Countries to which any on-net Truphone user worldwide may now make free calls to landlines include China (landlines and mobiles), Mexico (Guadalajara, Mexico City and Monterrey), Russia (Moscow and St. Petersburg) and most European Union countries.

Tariffs to some paid-for numbers may have changed from the previous promotional period. Truphone’s full tariff document is available at www.truphone.com.

Under the terms of the new promotion, free Truphone calls can be made to the following countries (applies to Truphone calls to landlines only, unless otherwise stated): Argentina, Australia, Austria, Belgium, Brazil (Rio de Janeiro & Sao Paulo only), Canada, Chile, China (Landline and Mobile), Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong (Landline & Mobile), Hungary, Iceland, Ireland, Israel, Italy, Korea (South), Luxembourg, Malaysia, Mexico (Guadalajara, Mexico City & Monterrey only), Netherlands, New Zealand, Norway, Panama City, Poland, Portugal, Puerto Rico, Russia (Moscow Central & St Petersburg only), Singapore (Landline & Mobile), Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, US Virgin Islands and USA (landline & mobile).

About the Truphone service
Truphone enables Wi-Fi equipped mobile phones to make 100% VoIP calls at either zero or very low cost to the caller, by using the SIP standard and the Internet to route network traffic, rather than traditional mobile phone networks. Truphone-to-Truphone and Truphone-to-SIP number calls are always free, with Truphone calls to other numbers charged at cheaper rates than those charged by mobile operators and often at lower cost than even a conventional fixed line.
There is no monthly subscription, no inbound charges and billing is via pre-pay. Sign-up and top up are done via the web site. Customers get Truphone by downloading a small piece of free software over the air to their phone. When a Truphone-equipped handset is not in Wi-Fi range it reverts to being a normal mobile phone, with calls routed over GSM as usual.

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September 29, 2006

Making the VOIP Decision

I recently had someone comment on my "moving on" from Vonage. "Moving on to what, I may ask?" You may. It’s a good question. I find it time consuming trying to figure out what service best suits me. For consumers, looking into VOIP is like unraveling a ball of string. Before you know it, you’ve got a rat’s nest. With the Internet at your fingertips, it’s deceptively easy. Just start with Google, then click, click…click-click, then like, "Oh man, where am I?", Back button a couple of times. Then all the VOIP sites start looking the same, heck they all start sounding the same too… Here’s what I decided:

  • I want a phone number in my local area code
  • I prefer a softphone (point and click dialing from my PC). A handset with phone adaptor setup (like I had with Vonage) is handy, but not absolutely necessary in my case. Most of the time my work calls occur while I’m at my computer so a heaset/microphone setup works great.
  • I want voicemail and call forwarding (very basic, nothing fancy)

The top two options I’m considering are: Virtual number call forwarded to a softphone: CallCentric.com offers BC phone numbers at $5.95 per month. I can call forward to my Gizmo softphone account and then use Gizmo to make and receive calls. Gizmo rates within Canada are pretty cheap. Of course, if Gizmo ever decides to offer Canadian area codes, THAT would be even easier. PhoneGnome: PhoneGnome is available through Voxilla.com. It is a pretty amazing, self-configuring, do-everything, product. VOIP calls are free, I keep my regular phone number, and I can use the PhoneGnome softphone (SoftGnome) or call forward to my Gizmo account. PhoneGnome also works with Skype. I can also make and receive Skype calls on a regular handset using the add-on product GnomeLink. Choices, choices…  

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October 18, 2006

Alec Saunders Takes Talkster for a Spin

Alec Saunders reviews Talkster, a new service that lets you make inexpensive cell phone calls anywhere in the world, and mobile to IM (Instant Messenger) calls. In Talkster’s words: “There are a couple of cool perks to note with the Talkster service; some of the most important being that there is no subscription to the service to buy (ala Rebtel), there is no software to download (ala Jajah), it works on the cell network you are already used to using (no 3G requirement ala Fring), and it works on the phone you already have today (not just select Java phones). It also works today, with popular IM services MSN, GoogleTalk, and Gizmo Project. In a nutshell, Talkster is the first company to enable mobile-to-PC Voice over IM (VoIM) calls, that works without software, on virtually any phone.” That sounds like something worth trying.

Alec reviews it using his Blackberry and he’s impressed by how easy it is to browse his list of contacts, view their online presence, and make calls. While the service works without software on virutally any phone that supports a browser, in reality only browser-friendly phones need apply. For example, my cell phone has a browser, but the phone itself is of the entry level variety so using the web enabled capabilities is awkward (I find). I’ll be giving Talkster a try with my basic handset and with my husband’s fancy one and I’ll add my comments to the mix.

 

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May 28, 2007

First Thoughts on Nokia N95

I’ve had my Nokia N95 for a few weeks now and my husband and I have been fighting over it. I don’t consider myself a picky person, so I was surprised that some small external differences on the handset from the N80i made such a huge difference. I like this phone better. It’s thinner, has a comfortable feel in the hand, and the button ergonomics work better. On the N80 I frequently make mistakes using the center scroll/selection button. Not the case on the N95. Other reveiws of this phone also point to the larger screen. First, I thought, “come on, it’s a screen on a PHONE. A few pixels either way isn’t going to make a difference”. Well, wrong again.

img_4032.jpg  N80i (left), N95 (right)

nokia n95 nokia n80i  N95 (left), N80i (right)

As for what’s going on inside the N95, a big improvement from my point of view is the ease of setting up a Wi-Fi connection. It took me just a few minutes this time to get connected through my home network.

That’s it for my initial thoughts, more later on calling with GizmoProject and EQO. But if you need more, check out this podcast with three Nokia reviewers here.

 

 

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May 15, 2007

Fring, Talkster, Nimbuzz and Barablu Reviewed

Laptop magazine has a review of Fring, Talkster, Nimbuzz and Barablu. These four apps turn your good old cell phone into an internet phone and more. Of the four, Nimbuzz is new to me and Barablu I haven’t tried yet. Fring and Talkster I’ve used and quite like, although I think having a great handset makes all the difference. I wouldn’t bother with any of these if I didn’t have the Nokia N80i to test with.

The review does a good job of capturing the typical setup process for all applications, and gives both the pros and cons of usability, call quality and the like. Author Joanna Stern points out that “regardless of which mobile VoIP service you use, you’re going to need an unlimited data plan, which costs anywhere from $5.99 per month (T-Mobile) to $24.99 (Cingular)”.

Edited May 17, 2007:

James Wanless of Talkster clarified for me that their service in fact does not require a data plan:

One thing that I wanted to point out to your readers though is that Talkster doesn’t require an unlimited data plan. In fact, quite the opposite. Once you have selected who you want to talk to, the voice portion of the call travels over the regular cellular voice channels and uses your “in plan” minutes. You can always count on the voice channel to be available and the quality to be consistent or at least a known quantity which we feel is the right approach given the point of evolution of cellular networks today.

Thanks James

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September 11, 2006

Comparing VOIP Services Before You Buy

From: www.quickstartvoip.com

Voice over the Internet phone service is no longer an exclusive preserve of techies. Scores of telecom companies, cable companies and young entrepreneurs have set up VoIP services.

Each one claims to offer extra features and benefits. So how do you decide?

If price/cost is your most important deciding factor, VOIP comparison sites are great. They extract all the rate info and display it in a handy chart. Voipreview.org is a good example. Click here to compare the VOIP phone service and prices being charged by different providers.

The services that you should take a close look at are basic services, advanced services, voice mail, faxes, call blocking, web management, special calling, and customer service.

The most common services being offered by VoIP providers under the different service heads are:

  1. Basic Features: Call forwarding, international call forwarding, caller id by number, caller id by name, call-waiting, call-waiting caller id, disable call waiting, distinctive ringing, repeat dialing, return dial and three-way calling.
  2. Advanced Features: Call Transfer, conference bridging, simultaneous ringing, sequential ringing, secondary virtual phone number, additional service lines, toll-free numbers (incoming), MS Outlook integration and softphone support.
  3. Voice Mail: Retrieval of voicemail from telephone handset, phone number for external retrieval, retrieval via web interface and receiving of voice mail via e-mail
  4. Fax Functionality: Support outgoing/incoming faxes, receive faxes via voice mail, and a dedicated fax line.
  5. Call blocking/filtering: Block outgoing international calls, block outgoing 1-900 calls, block incoming anonymous calls, do not disturb notice. This also includes blocking of telemarketing calls or selective blocking and selective forwarding via e-mail of filtered calls
  6. Web Management: Modify basic/advanced features, obtain detailed call logs, activate order/cancel features/services, activate click to call facility, and provision of web interface that is compatible with non-IE browsers.
  7. Special Calling: 911 Emergency calling, 411 Information, free in-network calls, free calls to external VoIP networks, Cable box/SatTV/Tivo compatibility
  8. Customer service: Technical support via telephone, technical support via email, web-based technical support and account management by telephone.

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