January 19, 2007

AT&T Unity Plan is a Wake Up Call

Andy posts long and loud on AT&T’s new Unity Plan: unlimited free calling between AT&T mobile and landline customers for a fixed price per month.  While the plan excludes mobile roaming, international calling, and CallVantage services (the AT&T VoIP offering), he thinks they will be blended into the mix soon enough. This should prove troubling for companies like Vonage. In fact, why use Vonage when I can have unlimited mobile AND landline calling for a fixed price on one monthly bill?

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March 27, 2007

Call Landlines for Free with Truphone

In an announcement today, UK-based Truphonelaunches free calling from mobile Truphone customers in the US to landlines everywhere (well, 40 countries worldwide actually). This program is an extension of their UK launch promotion and will be in effect until the end of June. So if you really want give a great mobile VOIP application a whirl, now’s your chance. US customers have always been able to talk to other Truphone users for free but now they can call regular landlines too.

You can download Truphone for your Nokia handset here:
http://www.truphone.com/downloads/downloads.tru

Watch a YouTube video of this press release here:
http://www.youtube.com/watch?v=ZK9wuSFoSqQ

And finally, read the whole press release:

March 27th 2007 – Orlando, FL & London, UK - Owners of Wi-Fi-equipped Nokia smartphones will be able to make free international calls from the USA to landlines in 40 countries throughout April, May and June, mobile internet telephony pioneer Truphone announced today. The announcement extends and enlarges Truphone’s current price promotion [ending on March 31st], during which customers have been able to make free mobile Voice over IP (VoIP) calls across the USA and Canada.

“We’re delighted to be making it so attractive for people to try internet telephony on their mobile handset, instead of being tied to their computer,” said James Tagg, Truphone’s CEO. “The convenience of a normal, mass market cellular handset and free international calls is an unbeatable combination for the consumer.”
Countries to which any on-net Truphone user worldwide may now make free calls to landlines include China (landlines and mobiles), Mexico (Guadalajara, Mexico City and Monterrey), Russia (Moscow and St. Petersburg) and most European Union countries.

Tariffs to some paid-for numbers may have changed from the previous promotional period. Truphone’s full tariff document is available at www.truphone.com.

Under the terms of the new promotion, free Truphone calls can be made to the following countries (applies to Truphone calls to landlines only, unless otherwise stated): Argentina, Australia, Austria, Belgium, Brazil (Rio de Janeiro & Sao Paulo only), Canada, Chile, China (Landline and Mobile), Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong (Landline & Mobile), Hungary, Iceland, Ireland, Israel, Italy, Korea (South), Luxembourg, Malaysia, Mexico (Guadalajara, Mexico City & Monterrey only), Netherlands, New Zealand, Norway, Panama City, Poland, Portugal, Puerto Rico, Russia (Moscow Central & St Petersburg only), Singapore (Landline & Mobile), Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, US Virgin Islands and USA (landline & mobile).

About the Truphone service
Truphone enables Wi-Fi equipped mobile phones to make 100% VoIP calls at either zero or very low cost to the caller, by using the SIP standard and the Internet to route network traffic, rather than traditional mobile phone networks. Truphone-to-Truphone and Truphone-to-SIP number calls are always free, with Truphone calls to other numbers charged at cheaper rates than those charged by mobile operators and often at lower cost than even a conventional fixed line.
There is no monthly subscription, no inbound charges and billing is via pre-pay. Sign-up and top up are done via the web site. Customers get Truphone by downloading a small piece of free software over the air to their phone. When a Truphone-equipped handset is not in Wi-Fi range it reverts to being a normal mobile phone, with calls routed over GSM as usual.

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April 14, 2007

Click-to-Call is Catching On

Luca F. gets into why businesses must factor click-to-call into their marketing plan to succeed online. I agree.

In fact, I think that click-to-call is turning into a must-have feature for the new VoIP  services and applications you see popping up everywhere.

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June 15, 2007

Skype Call Transfer

Thanks to Tom Keating for alerting me to Skype’s new call transfer feature. Tom points out that this feature that smooths the way for Skype as a practical business phone system.

Call transfer is available as part of Skype 3.5 BETA so it’s still in trial mode. You won’t get this version by updating Skype from the Help menu. You need to go here and download the beta.

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November 29, 2006

Click to Call Andy, Sitofono Style

I just noticed that Andy Abramson’s got Sitofono (www.sitofono.com) on his blog now. Sitofono is a web-based toll free service that lets you put a “call us” button on your website or blog for a flat fee. Customers (or loyal fans) just click the button to call you free of charge. Calls can be made either with a microphone headset or a regular landline phone.

Judging by Andy’s earlier post, he’s probably got GrandCentral going on this number too so your call will be routed to wherever he is or to a unified voicemail box that keeps track of all your wonderful feedback. But wait, before that happens he’s letting iotum determine if he’s available, how he’s available (like on his mobile, phone, or instant messenger), and of course how important you are so he won’t miss your call. Wonder who’s doing the dishes?    

 

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February 1, 2007

Tips For Using Gizmo Call

On Monday, Gizmo Project intro’d Gizmo Call, a super easy way to make calls from your browser. They say no traditional software download and installation is required, but you do have to install a Flash plugin (that’s kind of software isn’t it?) But, to get people using it, they’re offering five FREE minutes of calling anywhere. If you register with Gizmo, you get 10 minutes free. After your 10 minutes are up, you switch over to CallOut credits (roughly 2 cents/minute within North America). Pretty darn cheap.

See these other reviews from:

Andy Abramson, VoipWatch

Garrett Smith, Smith on VOIP

GigaOm, Om Malik

Luca Filigheddu

Russell Shaw

Here’s some other tips I dug up about using GizmoCall.

- If you are calling another Gizmo user, which is technically a free call anyway, the “timer” will count down and the reset itself to the original value after the call so you won’t be using free minutes for free calls.

- Two-number Caller ID costs $4 per year. Once you’ve paid for this service, make sure you are still logged in and click the Caller ID tab. The page should reload after a few seconds to show the Mobile and Home fields. Enter the numbers (either one or both) you want to use for caller ID.

- To have a call history, you must register with GizmoCall. Registration is free and you receive 10 minutes free when logged in (only 5 minutes when not logged in).

More info about Gizmo Call can be found here.

 

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November 6, 2006

SightSpeed Click-to-Call Feature for Emails, Web Sites, and Blogs

I recently bemoaned the fact that I was having a hard time recruiting followers to my SightSpeed network. SightSpeed is an easy-to-use video calling application that lets you make free video and voice calls.

I found that asking friends to join using the “Invite” feature generated an autoresponder-type email that at least one of my buddies deleted without even reading. It looked too suspicious.

Peter Csathy, SightSpeed CEO, points out that you can embed a click-to-call link in any email, or paste HTML code for clickable “call me” buttons into your web site or blog. The email recipient or web user clicks the link or button to launch a SightSpeed plugin that automatically dials you up. You’re not asking them to download or trial anything.

I tried it and it works great. At work, my husband could see and hear me, but I only had the audio. He also started a text chat while we were talking from his end.

To use click-to-call links or buttons:

  1. In the SightSpeed window, click the Account button (top right).
  2. In the Account Management menu, click Account Information > My SightSpeed.
  3. Copy the Easy Email Link or Private Link code or copy the HTML code for the SightSpeed web button of your choice.
  4. Paste the code into your email, web site, or blog.

 

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September 22, 2006

Another VOIP girl, Carolyn at Voxilla, talks about getting back to the basics–like making a phone call

I got an email today from Carolyn Shuk from the Voxilla forum, a gal who’s been writing about VOIP for a few years.

In a recent post she talks about what happens when VOIP doesn’t work. Sigh. You can always make a call the old fashioned way.

“There’s just no limit to the rosy picture promoted by VoIP boosters. But what seems to get overlooked in the VoIP conversation is what people really want to do with it – I mean, other people, people who aren’t industry boosters. They just wanna make calls. Remember phone calls? Like “one ringy-dingy?”

Read When will VOIP stop batting 1000 

 

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December 16, 2006

For Now, are Video Calls a Pre-Planned Thing?

I was following the thread started by PhoneBoy and SightSpeed’s Peter Csathy about the obvious advantages of communicating with someone in person. Facial expressions, hand gestures, and body language are huge non-verbal cues that say a lot. But, when face time isn’t an option, then real-time video calling (using SightSpeed of course) is the next best thing. Peter himself runs his Berkeley-based  team from San Diego, and couldn’t do so effectively without SightSpeed. PhoneBoy agrees and thinks that SightSpeed rocks, “Almost like being there”.

But, I’m curious to know if the folks who use SightSpeed today are making spontaneous or pre-planned calls. I confess that when I use it, it’s usually a planned thing. I’ll email or text someone and say, “OK to SightSpeed you now?”, or I pre-arrange a call at a certain time.

My guess is that live video from the desktop is still so new that people hesitate at “surprising” someone with a video call. Unless of course you’re The SightSpeed Guy. You may want to check out his latest blog post. He’s wearing a tie. Must be the staff Christmas lunch.

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Gizmo has Three CDN Area Codes for CallIn

I just noticed that Gizmo Project offers three Canadian area codes for CallIn numbers:

416 Toronto, Ontario
418 Quebec City
819 Quebec

I’m not sure if these are recent additions, but great news anyhow for Canuck Gizmo users (like me). Hopefully, they’ll get to BC eventually.

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