January 8, 2007

GrandCentral Fights Phone Spam

Today, GrandCentral announced a new community-wide service designed to fight annoying telemarketers and other phone spam agents. The PhoneSpam filter lets both visitors and GrandCentral users report unwanted callers to a community list at http://www.grandcentral.com/stopphonespam. Once the number is confirmed, it is added to the PhoneSpam filter. For GrandCentral users who have the spam filter enabled, calls from any of these numbers are automatically sent to the spam voicemail folder.

To avoid malicious abuse, I’m assume that “confirming” the number means GrandCentral does a manual check to make sure the number is a legitimately annoying one.

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October 12, 2006

New Skype 2.6 Beta…Turns Phone Numbers on Web Pages into Buttons

After Tom Keating’s neatly packaged intro to Skype 2.6 Beta, I thought I’d give it a try. There’s a feature that turns phone numbers on web pages into buttons. Just click the grey button to dial the number on Skype. So cool! Works too!

Here’s what the contact number for a local movie theater looks like:

skype-phonenumberexample2.jpg

The Skype number highlighting icon in your browser toolbar (Explorer or Firefox) lets you turn this feature on or off, or uninstall it completely.

 skype-toolbaricon2.jpg

 

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September 19, 2006

What are the Limitations of Free Internet Phone Service?

From: www.quickstartvoip.com

Free Internet phone service lets you to make free long distance calls over the Internet in three different flavors. The first enables you to make calls from one phone to another as long as both are connected to broadband lines. The second allows you to make calls from one computer to another and the third makes calls possible from a computer to a traditional phone.

But, there are limitations to free services. Let’s take a look.

Phone-to-phone service providers require that you purchase their telephone adaptor (or ATA). As long as you are calling other people who have purchased the same equipment, the call is free. PhoneGnome is one such service. The PhoneGnome adaptor costs about $119. You literally plug it in to your broadband connection and to your regular phone, it configures itself, and you are good to go. You can start calling other PhoneGnome users anywhere for free. You don’t have to switch phone numbers or change telephone companies. Vonage, Packet8, AT&T CallVantage, and others you may have heard of follow the same model.

PC-to-PC service providers allow users to make free calls from one PC to another. Both parties need a PC with an Internet connection and some software easily downloaded from the Net. However, for a call to ring through, both parties have to be online at the same time and have the same, or at least compatible, software. By adding voicemail to a PC-to-PC service though, callers can leave messages even when you’re not online. Unfortunately, voicemail may or may not be free.  Skype, Gizmo Project, and FWD are three typical PC-to-PC services.

PC-to-phone services let you to call a regular phone numbers for free. However, you may be restricted to the locations that you can call or the length of the call. VoipBuster, for example, provides free calls from your PC to landline phones in about 30 countries. The restrictions are a little bit complex, but free is free…Lucky for us, the bigger software-based phone companies are trying hard to entice users so there’s also a current wave of promotions trumpeting free calls to landline phones. Skype for example offers free calls to any phone within North America until the end of the year. Gizmo offers free calls to phones in 60 countries as long as both parties maintain an active Gizmo Project account.

In all of these cases, free Internet telephone services make money by selling credits for calling minutes to landline phones or mobiles, long distance destinations, or phone numbers not on the same VOIP service. Rates are low, however, and you can expect to save significantly over traditional long distance companies. For regular phone users to call you on your free Internet phone account, you must “buy” or subscribe to a conventional phone number. Most services allow you to buy a phone number in different locations, so if your family is in the UK and wants to phone you regularly, you can buy a local UK number that they can call for free or inexpensively.

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November 2, 2006

PhoneGnome Phenom!

I’ve had my PhoneGnome for about a week now and so far I’m really happy with it. What a great product! It marries the best of low cost Internet calling with the safety and reliability of regular landline service. It just works…

PhoneGnome-to-PhoneGnome calls are crystal clear and regular landline calls are, well, regular landline calls. PhoneGnome detects which type of call (Internet or PSTN) you’re making, makes a short announcement to let you know how it is going to place the call, and away you go.

I had a few problems setting up PhoneGnome to use an Internet phone service for outbound long distance calls, in my case a Gizmo Project account. To use Gizmo, I had to enter the SIP settings manually. My mistake was in entering my SIP phone number. Make sure you enter the phone number assigned by Gizmo Project without any dashes, spaces, dots, etc. Once I fixed that, smooth sailing.

While PhoneGnome can certainly work with Gizmo Project and other SIP friendly Internet Telephone Service Providers (ITSP), it’s better to sign on with one of PhoneGnome’s ITSP partners, says David Beckenmeyer,  CEO. Their partners are better integrated with PhoneGnome so you don’t have to worry about entering scary stuff like SIP credentials. At the moment, they offer VocalNet ($14.95 and $21.95/month) and Infonex (pay as you go) services.

Because PhoneGnome is really plug and play, it’s something I can sell my parents on. It’s not too weird or too techy, it configures itself, 911 still works like you expect, and you get dial tone even if your Internet flakes out. Did I mention it just works?

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November 20, 2006

PhoneGnome Tip for 10-digit Local Dialing

One appealing feature of PhoneGnome is that it can automatically detect when you are making a local call and when you are dialing long distance. However, local dialing in my area is 10-digits. In other words, I have to dial the area code then the number. In many other places, local calls are still the 7-digit number which poses no problem.

In my case, PhoneGnome thought that 10-digit local numbers were long distance and so placed the call using my Internet telephone service (I use Gizmo Project).

There’s an easy solution. Here’s what Televolution tech support had to say:

  1. Log in to your PhoneGnome account.
  2. Click Settings > Advanced Settings.
  3. In Local Dialing Options, click the Custom button. DON’T change any other option on this page.
  4. Click Save.

This did the trick. Tech support clarifies that sometimes PhoneGnome miss-detects a given number but usually this setup is adequate for the vast majority of users. If, after making this change, your PhoneGnome still doesn’t automatically detect local numbers, contact tech support for further instructions.Another way to force PhoneGnome to dial using the local telephone service is to dial ##, listen for a high-pitched dial tone, then dial the number.

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July 17, 2007

Truphone (David) and T-Mobile (Goliath) Story Continues

By now the VOIP world knows of Truphone’s victory in court over mobile giant T-Mobile. Yesterday, UK Truphone won an injunction against T-Mobile blocking calls to Truphone users: For the last month, anyone calling a Truphone number on T-Mobile network would hear a "Number not in service" message. By Monday, July 23, T-Mobile has been instructed to start routing these calls.

There’s plenty of cheering on the Truphone website, http://truphone.blogspot.com/2007/07/truphone-wins-court-injunction-against.html but I have yet to find T-Mobile’s official or unofficial response. I couldn’t find anything on their website. In the spirit of gathering the whole picture, let me know if you find a company statement or interview anywhere. 

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December 7, 2006

It’s a phone, it’s a mouse, it’s a phone…

Just saw this on the mouse-phone, no wait, phone-mouse from Genius. The Genius Navigator 380 apparantly supports Skype, MSN, Yahoo!, GoogleTalk, QQ, and AIM. When you get a voice call over IM, your mouse, er rings. Just snap it open and take the call. Kind of reminds me of Max Smart’s shoe phone.

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September 15, 2006

Quick Guide to VOIP Phone Terminology

Reprinted with permission from: www.quickstartvoip.com

When shopping around for a VOIP phone, no doubt you’ll come across buzzwords like: softphone, SIP phone, IP phone, and Internet phone.

Do all these terms mean the same thing, or is there a difference? Let’s take a look.

VOIP phone or Broadband phone: A handset used to make VOIP calls. A VOIP phone has an Ethernet port (RJ-45) instead of regular phone jack (RJ-12), and they connect directly to a broadband Internet modem. A VOIP phone does not require a computer or softphone application to make or receive calls. A high speed Internet connection and subscription to VOIP phone service is all that is required. A SIP phone is a type of VOIP phone.

SIP Phone: A VOIP handset that complies with the SIP standard for voice over IP. SIP is the latest open standard, succeeding H323 standards. Bottom line, SIP compatibility is good. Phones that compete with SIP use proprietary signaling protocols for voice over IP. SIP softphones are VOIP software applications that comply with SIP standards.

IP phone: An umbrella term but used to mean any phone that can be used on an IP network (like the Internet). An IP phone may comply with either proprietary or open standards for voice signaling. An IP phone doesn’t have a RJ-12 connector like regular phones.

Internet phone: This term is used pretty loosely and depending on the context can mean the same as IP phone.

Softphone: A software application that lets you make calls over the Internet using the mouse or keyboard to dial phone numbers. To use a softphone, your computer must have an sound card, plus a speakers or headset, and a microphone. A USB phone can take the place of headset and microphone. Softphones are often free to download. Free VOIP software such as Skype and Free World Dialup are two popular choices.

USB phone: A handset that connects to the USB port on your computer. It is used for convenience when dialing from your computer, but it requires that a softphone application be installed first. Instead of using the softphone with a headset or microphone, the USB phone looks and acts like a regular phone and keypad. USB phones require driver software to be installed on the computer.

WiFi phone or WLAN phone: A handset used for making wireless VOIP calls. It has a  built-in WiFi transceiver unit instead of an Ethernet port. When you talk over WiFi, the phone connects wirelessly to a WiFi base station and from there to the Internet and a remote VoIP server. A computer or softphone is not required to make and receive VoIP phone calls. All that is required is access to a WiFi base station. Many cell phone companies are developing handsets with WiFi capability. This means you can make calls on the regular cell phone network and make VOIP calls on a local WiFi network (called a WiFi hotspot).

Skype phone: A handset that is much like a USB phone, except that the softphone application used to make the calls is Skype. A Skype phone can only make calls using the proprietary Skype phone software running on your computer. Linksys recently announced the release of its CIT200 wireless Skype handset which makes using Skype convenient from anywhere in the home.

Web phone: A marketing term that has been used to mean many things, both softphone and IP phone-related.

Net phone: Same as IP phone

Computer phone: See softphone, PC phone or USB phone.

PC phone: See computer phone, softphone or USB phone.

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March 27, 2007

Call Landlines for Free with Truphone

In an announcement today, UK-based Truphonelaunches free calling from mobile Truphone customers in the US to landlines everywhere (well, 40 countries worldwide actually). This program is an extension of their UK launch promotion and will be in effect until the end of June. So if you really want give a great mobile VOIP application a whirl, now’s your chance. US customers have always been able to talk to other Truphone users for free but now they can call regular landlines too.

You can download Truphone for your Nokia handset here:
http://www.truphone.com/downloads/downloads.tru

Watch a YouTube video of this press release here:
http://www.youtube.com/watch?v=ZK9wuSFoSqQ

And finally, read the whole press release:

March 27th 2007 – Orlando, FL & London, UK - Owners of Wi-Fi-equipped Nokia smartphones will be able to make free international calls from the USA to landlines in 40 countries throughout April, May and June, mobile internet telephony pioneer Truphone announced today. The announcement extends and enlarges Truphone’s current price promotion [ending on March 31st], during which customers have been able to make free mobile Voice over IP (VoIP) calls across the USA and Canada.

“We’re delighted to be making it so attractive for people to try internet telephony on their mobile handset, instead of being tied to their computer,” said James Tagg, Truphone’s CEO. “The convenience of a normal, mass market cellular handset and free international calls is an unbeatable combination for the consumer.”
Countries to which any on-net Truphone user worldwide may now make free calls to landlines include China (landlines and mobiles), Mexico (Guadalajara, Mexico City and Monterrey), Russia (Moscow and St. Petersburg) and most European Union countries.

Tariffs to some paid-for numbers may have changed from the previous promotional period. Truphone’s full tariff document is available at www.truphone.com.

Under the terms of the new promotion, free Truphone calls can be made to the following countries (applies to Truphone calls to landlines only, unless otherwise stated): Argentina, Australia, Austria, Belgium, Brazil (Rio de Janeiro & Sao Paulo only), Canada, Chile, China (Landline and Mobile), Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong (Landline & Mobile), Hungary, Iceland, Ireland, Israel, Italy, Korea (South), Luxembourg, Malaysia, Mexico (Guadalajara, Mexico City & Monterrey only), Netherlands, New Zealand, Norway, Panama City, Poland, Portugal, Puerto Rico, Russia (Moscow Central & St Petersburg only), Singapore (Landline & Mobile), Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, US Virgin Islands and USA (landline & mobile).

About the Truphone service
Truphone enables Wi-Fi equipped mobile phones to make 100% VoIP calls at either zero or very low cost to the caller, by using the SIP standard and the Internet to route network traffic, rather than traditional mobile phone networks. Truphone-to-Truphone and Truphone-to-SIP number calls are always free, with Truphone calls to other numbers charged at cheaper rates than those charged by mobile operators and often at lower cost than even a conventional fixed line.
There is no monthly subscription, no inbound charges and billing is via pre-pay. Sign-up and top up are done via the web site. Customers get Truphone by downloading a small piece of free software over the air to their phone. When a Truphone-equipped handset is not in Wi-Fi range it reverts to being a normal mobile phone, with calls routed over GSM as usual.

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April 14, 2007

Free Skype Wi-Fi Phone and Router

I’m a few days behind on this one (see VoIP Watch and VoIP and Gadgets), but Laptop magazine is giving away a few Skype Wi-Fi phones and router bundles. To qualify you’ve got to tell them the craziest place you want to set up a Wi-Fi connection and make a Skype call.  Sign up here…

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