I just noticed that Gizmo Project offers three Canadian area codes for CallIn numbers:

416 Toronto, Ontario
418 Quebec City
819 Quebec

I’m not sure if these are recent additions, but great news anyhow for Canuck Gizmo users (like me). Hopefully, they’ll get to BC eventually.

I got an email today from Carolyn Shuk from the Voxilla forum, a gal who’s been writing about VOIP for a few years.

In a recent post she talks about what happens when VOIP doesn’t work. Sigh. You can always make a call the old fashioned way.

“There’s just no limit to the rosy picture promoted by VoIP boosters. But what seems to get overlooked in the VoIP conversation is what people really want to do with it – I mean, other people, people who aren’t industry boosters. They just wanna make calls. Remember phone calls? Like “one ringy-dingy?”

Read When will VOIP stop batting 1000 

 

I’ve had such a great response to my earlier post, VOIP Services for Canadians, I thought it worthwhile posting again with a number of additions.

All these companies offer Canadian area codes. Some are US companies so you pay in US dollars. Testimonials (good or bad) about any of these folks are welcome:

http://www.unlimitel.ca/
www.callcentric.com/
http://www.voxbone.com/
http://www.vbuzzer.com/
www.broadvoxdirect.com/
http://www.hip.ca/
http://www.internationalnumber.com/
http://www.atlasvoice.com/
http://www.inphonex.com/
http://www.les.net/
http://www.iax.cc/
http://www.axvoice.com/
http://www.ravon.ca/
http://www.iristel.ca/
http://www.netfone.ca/
http://www.nuovotel.com/
http://www.savytel.ca/

I’ve been chatting with Craig Walker of GrandCentral over the last little while mostly about new GrandCentral features and the Canadian phone numbers coming soon (yeah!), but I also asked him about Project CARE (Communications and Respect for Everybody). It is a social program they started right out of the gate aimed at helping homeless people more easily communicate with family, employers, social services, doctors, and so on. Using GrandCentral, individuals  in need receive a free local phone number and voicemail box for life. The program is currently offered in the San Francisco area but there are plans to go nationwide.

What impresses me about Project CARE is that GrandCentral saw how their technology and services could really benefit people in need, right from the inception of the company.

“We always wanted to use our services to help the community around us” says Craig, “and we strongly feel that private companies can be very effective when deploying new and enhanced technologies to help social problems.  We focused on the homeless because we realized that without a local phone number of voicemail system there is virtually no way to get out of the cycle of homelessness.  How do you get a job if there’s no way to reach you?  Housing?  Health Care?  We also started working with a number of battered women’s shelters who have similar issues of needing an ability to communicate with the outside world when everything else is lost.”

We had a recent dump of snow in our area, enough to close schools for a day and wreak havoc on commuter traffic, and my son asked me about what the homeless do in weather like this. Well, what do they do? I think it’s an unfortunate fact that we don’t generally think of people in desparate situations until our own situation turns a little upside down. Indeed, living on the street in winter is something my kids can’t comprehend. Kudos to GrandCentral for putting their great product to greater use.

I’m a bit slower than the other bloggers trying out the Nokia N80i, but that’s typical me. I like to process things a little.

Overall, there’s not much I don’t like about this phone. It’s got a good feel in my hand, not too small but not to heavy either. It takes better than expected pictures, and the video recorder is great for the kids’ spontaneous slapstick routines. The music player is a real bonus for me. I don’t bother with an mp3 player when I’m out and about because it means carrying around another gadget. But now that the player is in the phone, I’m really enjoying using it. I know these features aren’t unique, but the N80i implements them really well. One-button access to the camera, video and music player makes these features super easy to use.

However, I had a few hiccups during the setup. The first was installing GizmoVoIP, which I couldn’t find anywhere on the phone. It is supposed to be available from the Downloads folder but in my case it wasn’t there, at least at first. It only appeared after refreshing the list several times over the span of several hours.

The second problem I had was installing PC Suite, the Nokia driver software and applications for the PC. In my case the drivers did not install, despite many uninstall/reinstall combinations. No drivers means no way for laptop and phone to communicate, no way to download music to the phone from the PC, synchronise contact lists,  etc.

The error I received was: “There is no available connection type. The connection to phone cannot be established.”

Ultimately, my solution was to uninstall EVERYTHING Nokia N80 from the Control Panel/AddRemove Programs. This includes PC Suite AND the Nokia PC Connectivity package. For some reason, there were two PC Connectivity packages installed instead of one which probably caused all the grief. I then downloaded the most recent PC Suite from the support web site, and reinstalled.

The PC Suite on the CD that came with the phone was out of date but the autoupdater that updated the sofware when I installed the first time, clearly didn’t do a very good job. I think this is why I ended up with two sets of drivers that didn’t like living in the same house.

The third thing I did, and this is more of a user problem, is that I connected the cable to my laptop first, before popping in the CD. Predictably, the Found New Hardware wizard prompted me for the CD that contains the drivers. When I inserted the CD, of course nothing happened because PC Suite installs the applications and drivers all at once. But since I didn’t realize this at first and there wasn’t anything in the documentation, I spent a bit of time hunting through the packaging looking for another CD that I may have missed.

Who knows if many users have the same issue, but an easy fix would be for Nokia to add more accurate labeling and instructions to the CD itself.

Anyway, all is fine and dandy now.

Bloggers like Andy and Phoneboy have made mention of Gizmo Project growing pains and bugs. Sometimes timing is everything because I was just thinking that. Well, maybe I’m feeling a little cranky today. I haven’t seen the problems Andy and Phoneboy have, but I do see other Gizmo-related errors and general “not responding” messages regularly, and it’s getting me down.

I’ve also never been able to get GizmoCall to work for me at all despite numerous pleas to tech support and the forums. I reported on it’s launch but was waiting to give a user opinion. Never happened. I really think that Gizmo is going in the right direction with the additional services like SMS, web calling, integration with other IM networks. I recently decided to use Gizmo as my primary chat interface since I can integrate with MSN,Yahoo, Google, and others. A new features lets you import your MSN contact list into Gizmo at one shot instead of laboriously one by one. And Gizmo is SO easy to set up with the Nokia N95 which means I can use it to make mobile internet calls.  I also use Gizmo to handle all my incoming calls through GrandCentral. Another big plus.

When the sun is shining you can overlook application not responding and other weirdness. But you can also get tired of making excuses. Sigh. I feel it’s kind of like a great outfit, love the color, the style, looks good on me, perfect for the occasion, but it doesn’t quite fit right.

I recently mentioned Jangl in Battle of the Js. On first look, I wasn’t overly enthused–the home page promise didn’t mesh with the user interface/support once logged in. But since then I’ve had chance to talk with the folks at Jangl to learn more about their service. They agree the user experience is something they need to improve, and are working hard to get there as we speak.

Jangl’s Tim Johnson was able to walked me through all this, so now I get it. However, he knows you can’t personally explain the concept and use to everyone. Improving the overall package to make the service clear and easy to use is part of Jangl’s planned enhancements over the next month and a half, starting with the announcement last week of a new Jangl widget for Tagged, a social networking site. Today, Jangl announced a new TypePad widget which will give TypePad bloggers and their readers anonymous phone numbers for talking, texting and exchanging voicemail on their mobile phones.

Here’s what I learned about Jangl:

It is all about connecting two people without sharing phone numbers. The two people can be bloggers, social networking junkies, or they can be “off Net” contacts.  Why would you want to keep your phone number private? Well, let’s say you’re selling something on Ebay or Craigslist you don’t want to share a personal phone number. Or you have a personal profile on a social networking site and you want to connect with your fans without sharing a personal number. Or how about you are using an online dating site like Match.com and want to keep your contact number private.

There are two ways people can get an exclusive number for you. As a Jangl user, you can give out your Jangl ID or you can post a Jangl widget on a website or email. If you give your Jangl ID out at a party, for example, the person goes to Jangl.com and follows the instructions to generate a number for you. If someone clicks your Jangl widget online, the widget generates the number. Either way, people can call you on a regular landline or cell phone. You answer the call on whichever phone is attached to your Jangl account. It could be a mobile phone or an office phone, for example. You can choose to answer based on the caller’s introduction, or you can send the call to your existing voicemail system.

Because Jangl relies on the use a regular phone to make the actual calls, not a computer platform, you can receive calls from fellow bloggers visiting your Typepad site while out and about on your mobile phone. YOU don’t have to be sitting at your computer. And once the other party has generated a number for you AND specified their mobile as the phone they’ll be calling from, then they can call you from anywhere as well. That’s a pretty cool way to take your online profile with you.

The only required online part of the process is generating the phone number. Once that’s done, the computer is completely out of the picture. You can maintain a list of Jangl contacts online in your account, but that’s up to you.

Who pays? To get a Jangl ID and create an online widget of your own is free, but because the calls you make and receive are on regular mobile phone or landline networks, you pay the appropriate fees to the service provider.

Hope this helps!

Did you know that for the year 2006, “J” was the most popular letter of the alphabet? Okay, I made that up. I have no idea if it’s true, but three out of ten most popular baby names last year started with J….

I had a comment a few days ago from Eric C. wanting to know about Jaxtr, Jangl and JaJah. What’s the difference? What indeed! People (like me) are starting to ask questions like this because…who can remember what these guys do! They sort of sound alike, they’re in the same industry space, they appeal to the same type of folks. Eric then wanted to know how the Js relate to GrandCentral. Oiy!

Jaxtr:

• Provides a click-to-call widget (button) for social networking sites like MySpace, web sites, and blogs. Visitors to your page have the option to call you, send you a text message, or leave you a voice message. They don’t need a microphone or headset. They call you by entering their phone number in the widget, Jaxtr then provides a local number for them to dial.
• Free registration, then you buy jax credits to forward calls to your phone. 100 free credits per month.  You can send unlimited calls to voice mail for free and unlimited text messages for free. Calls to other Jaxtr users are also free.
• No software download required.
• Unique feature is Voiceblast. You can record your own message or greeting that’s played automatically or on mouse-click when a someone visits your web page. I’ve added my voiceblast to my About page here.
• Like Jangl, Jaxtr has privacy options that allow you and the person calling to hide your phone numbers or email addresses.
• Like GrandCentral, you can block incoming calls or forward calls based on caller ID. Unlike GrandCentral, Jaxtr does not give you a 10-digit phone number that can be dialed from any phone. People calling you are given a special 10-digit number they can use, but they must use the same phone every time. If they call from a different phone, Jaxtr provides a different number.
• I like it.

Jangl:

• Provides a click-to-call widget (let’s call this widget dialing) for social network sites, web sites and blogs that masks the incoming and outgoing numbers. It’s a way for people to make and receive calls without giving out phone numbers. I guess the advantage here is privacy. For example, you can post the Jangl widget on MySpace without revealing your personal phone number.
• When you register, you receive a Jangl ID that people use to call you. Someone enters your Jangl ID in the online widget, Jangl then gives them a special number to call you on a regular phone. Your number and the calling person’s number are never exchanged.
• Registration is free, then you pay per call based on telephone company charges.
• You can choose from several cool looking widgets
• Not really like GrandCentral at all, except in that they both have widget dialing (GrandCentral recently introduced web buttons).
• Sounds a lot like Jaxtr but I still found Jangl a bit confusing and not a lot of info or online support. I haven’t used it much.

JaJah

• Provides web-based dialing, or dialing from a web page, without a microphone or headset. All calls are made phone to phone, whether landline or mobile. This means the person you’re calling does not have to be connected to the internet.
• You log in to your Jajah account, enter your friend’s number, and click the CALL button. Your phone will ring, you pick up, then your friend’s phone will ring.
• No software download required.
• Other Jajah services and tools include conference calls, call scheduling, access to Jajah phone book from the web browser on your mobile phone, Jajah plugins for Google, Outlook, Mac OS X Address Book, Firefox, and Plaxo
• Registration is free, you get 5 minutes free calling anywhere, then you pay as you go. Calls to Jajah users are free.
• I have an account but haven’t used it.

I’ll leave TalkPlus, Talkster, and Talk-Now for another time….”Tango of the Ts” perhaps? 

Iristel is the first to bring HD VOIP to Canada.

Whoa…I don’t think I can handle this. We just recently enduring a long and arduous process of researching and purchasing our first “big” screen TV with…heaven help me…HD-high definition. You see in Canada it’s important to actually see the puck when the Canucks are playing. Apparently this is impossible on a 21″ tube TV with a pink stripe across the top of the screen. (Who knew?)

Maybe fellow bloggers can help me out here, but is HD VOIP something that consumers should consider when choosing a VOIP service, or is it more marketing lingo to work through? As I understand it, HD, high definition, or wideband VOIP refers to voice sampling at 16 kHz rather than at the measley 8 kHz supported by the PSTN and just about everyone else. If you capture voice with a wider spectrum of frequencies, the quality is better. They say it’s like comparing the quality of AM and FM radio. (See this article from voip-info.org).

Sounds good to me, but the catch is you have to have HD end to end in a VOIP call. It’s no good having 16 kHz at one end and 8 kHz at the other. In fact, 16 kHz downsampled to 8 kHz (which happens if you are calling a landline) may sound worse than 8 kHz from start to finish.

So I guess you can make the argument that HD or wideband VOIP is wasted on the masses when most calls travel partially over the PSTN or use VOIP networks using an 8 kHz voice capture process.

I recently bemoaned the fact that I was having a hard time recruiting followers to my SightSpeed network. SightSpeed is an easy-to-use video calling application that lets you make free video and voice calls.

I found that asking friends to join using the “Invite” feature generated an autoresponder-type email that at least one of my buddies deleted without even reading. It looked too suspicious.

Peter Csathy, SightSpeed CEO, points out that you can embed a click-to-call link in any email, or paste HTML code for clickable “call me” buttons into your web site or blog. The email recipient or web user clicks the link or button to launch a SightSpeed plugin that automatically dials you up. You’re not asking them to download or trial anything.

I tried it and it works great. At work, my husband could see and hear me, but I only had the audio. He also started a text chat while we were talking from his end.

To use click-to-call links or buttons:

1. In the SightSpeed window, click the Account button (top right).
2. In the Account Management menu, click Account Information > My SightSpeed.
3. Copy the Easy Email Link or Private Link code or copy the HTML code for the SightSpeed web button of your choice.
4. Paste the code into your email, web site, or blog.